ZoomInfo | Running agents on async task queues while keeping them real-time

Ryan Stevens (Sr. Principal Software Engineer, ZoomInfo) walks through how ZoomInfo moved agent execution off the web tier and onto Temporal task queues to handle bursty workloads, long-running tasks, and complex multi-step agents reliably. He covers the key architectural tradeoff: how to keep execution off the request lifecycle without sacrificing the real-time product experience.