Role Summary

Our fast moving and highly successful Commercial Sales team is growing, and we are seeking the next Account Executive to join our team! Temporal is a remote first company. We are looking to hire out of Atlanta, GA and San Francisco, CA. Both roles offer a hybrid model, with 2 days in office.

We are looking for those who share our values, challenge 'standard' thinking and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us!

We are looking for a motivated and enthusiastic Commercial Account Executive to join the growing Temporal team. This role will become a main point of contact for Temporal commercial customers by leveraging your technical, sales and account management skills to help grow usage and discover new use cases across your book of business.

What You'll Do

• Receive and activate newly closed-won accounts handed off from our new-logo team, and drive ARR growth by growing identified workloads and finding new workloads

• Identify activation and expansion opportunities within your customer base

• Be responsible for the success of 40-60 accounts

• Build and grow relationships across your accounts by identifying champions, coaches, and economic buyers, and expanding your network of contacts as organizations and use cases evolve

• Drive consistent activity, pipeline development and quota attainment

• Partner with product marketing to deliver proper messaging and content to commercial Temporal Cloud customers

• Partner with key external stakeholders like cloud service providers (AWS, GCP, Azure) and third-party SIs to accelerate adoption and unlock co-sell opportunities within your accounts

• Design and execute programs to support the identification, design and productionization of new use cases with your customers

• Experience partnering with an SLA backed technical support services org and coordinating across teams to keep customers successful as they scale

What You'll Bring

• Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges

• 3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development

• A background and passion for advocating on behalf of your customers

• A mind for technology - we’ll teach you about Temporal and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts

• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes

• An entrepreneurial mindset - this is a new role at Temporal where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment

• Team player and passion for collaboration

• Prior experience to tooling like Salesforce, Slack, Outreach, Gong, Common Room, reo.dev, Claude and OpenAI

• Prior exposure to database, cloud, and infrastructure technology is a plus