Sales Director, Commercial

Role Summary

At Temporal, we’re building something transformative and helping developers create resilient applications through our open-source, distributed systems platform. We’re looking for a Commercial Sales Director to help us grow build, own and scale our Commercial segment across EMEA.

This role is ideal for a collaborative and people-centered sales leader who thrives in fast-paced environments and has a deep appreciation for product-led growth and consumption-based business models. If you're passionate about developing talent, building inclusive teams, and delivering customer value, we’d love to hear from you.

You will play a pivotal role in shaping Temporal’s GTM strategy for commercial sales across the EMEA. This includes building and mentoring a high-performing, collaborative team; driving execution in a fast-paced, technically sophisticated environment; and working closely with cross-functional partners across Marketing, Customer Success, Solutions, and Product to ensure we deliver consistent customer value. Success in this role requires both strategic thinking and collaborative and people-centered leadership to evolve how we engage, support, and grow our commercial customers.

What You’ll Do

• Champion the success of a high performing team of Commercial Account Executives, growing from 0 to 10+ team members with a focus on collaboration, accountability, and results

• Empower team members through mentorship, clear goals, and a collaborative culture

• Create thoughtful territory and pipeline strategies that drive both near-term outcomes and long-term success

• Champion proactive pipeline generation through outbound efforts in partnership with Marketing and regional field engagements

• Partner with Commercial leader to evolve our commercial sales playbook, processes, and team structure in alignment with a PLG and consumption-based model

• Partner with Commercial leader to influence incentive models, team structure, and segmentation strategy to unlock scalability and efficiency

• Guide cross-functional execution with Marketing, Customer Success, Solutions Architecture, and Professional Services

• Lead with curiosity, empathy, and humility while helping your team grow and thrive

• Provide coaching across the full sales cycle, from outreach to close

• Support team onboarding and ramping with a focus on velocity, quality, and consistency

• Participate in customer growth and customer meetings, supporting Account Executives in advancing technical evaluations and business case developments

• Navigate escalations and ensure customer success outcomes are aligned with sales goals

• Champion solution-focused engagement strategies rooted in customer value

What You’ll Need

• 7+ years experience in SaaS sales, including at least 2 years in a leadership or management role

• Experience leading and scaling high-performing, diverse teams in high-growth environments

• Success selling technical products, ideally with PLG and/or consumption-based models.

• Demonstrated success selling technical products and experience managing across a wide range of customer sizes, from early-stage startups to global companies

• Ability to craft and execute territory and pipeline plans with a strong understanding of sales metrics, forecasting, and performance management

• Experience with sales playbooks, incentive models, and how to evolve them as the business scales

• Outstanding collaboration skills with experience aligning across global and cross-functional teams

• Ability to understand and explain software development workflows, cloud-native architectures, and distributed systems concepts

• Excellent verbal and written communication skills with the ability to influence stakeholders from developers to executive decision-makers

• Proficiency in Salesforce, Salesforce Engage, Slack, LinkedIn Navigator, CommonRoom, ZoomInfo, Reo, and other modern sales tools

• Data-driven decision-making mindset with comfort analyzing performance metrics to guide improvements and team performance

Nice to Have

• Experience managing client escalations with professionalism and customer-first outcomes

• Familiarity with working alongside Global System Integrators (GSIs), Hyperscalers, and Resellers

• Background in developer-focused or open-source sales environments