Twilio: Journey to the Cloud

Abstract

How many workflow systems do you have at your company? If you are like most companies, the answer is too many. Twilio has various workflow engines driving everything from routine maintenance jobs to critical workflows that drive the company. Learn Twilio’s journey from homegrown systems to various third party solutions to Temporal Cloud. Learn not only about Twilio’s journey to Temporal Cloud, but also the challenges we discovered and how we overcame them.

About the Presenter

Justin Kitagawa is the Vice President of Engineering at Twilio, overseeing teams responsible for critical services processing trillions of API requests quarterly. With a strong background in distributed systems and engineering management, Justin is recognized as a seasoned software leader. His leadership philosophy prioritizes ensuring context over control, delivering impact over features, and encouraging a growth mindset over a fixed one.