Salesforce's Temporal Success Story: Pioneering Efficiency and Innovation

Abstract

Salesforce has experienced a remarkable 36% quarter-over-quarter growth since adopting Temporal, demonstrating the platform’s scalability and reliability. This growth is a direct result of over 20 teams within Salesforce utilizing Temporal to foster a culture of excellence and continuous improvement.

The synergy between Temporal’s robust features and our bespoke enhancements has significantly advanced our business process automations, giving us a distinct advantage in the marketplace. Our operational capabilities are showcased by the management of over 70+ clusters. This reflects our dedication to customer excellence and our ability to handle complex scale effectively.

Key innovations:

• Seamless Customer Onboarding: We’ve streamlined the onboarding process to under an hour, thanks to automated namespace management and the use of the Open Source Terraform Temporal provider. Our active contributions to the OSS community underscore our commitment to collective advancement.
• Collaboration at its Core: The integration of Temporal Clusters with Slack has improved collaboration and notifications, providing rich, timely updates and reducing the need for constant workflow monitoring.

At Salesforce, we’re not just keeping pace with technological advancements; we’re setting the pace, pushing the boundaries to deliver exceptional value to our customers.

About the Presenters

Madhuri Gore stands as the Senior Director of Engineering at Salesforce. Her visionary leadership is currently steering the Temporal Vision and Strategy within the company, marking significant milestones in the evolution of Salesforce’s journey on Public clouds.

Parin Maru is a Software Engineer (Principal Member of Technical Staff) at Salesforce. I have been at Salesforce for 6 and a half years, and been in the Software industry for more than 10 years. Almost my entire career I have been involved in the infrastructure space and enjoy working on highly scalable, distributed backend systems and their unique challenges. Currently at Salesforce I am part of the Temporal Core Platform team and we provide managed Temporal platform as a service within the company.