---
title: "Telenor: From Good to Great with Temporal"
description: "Telenor introduced Temporal into their order intake process, and it has been key to reducing incidents, increasing throughput, and improving business alignment."
canonical: "https://temporal.io/resources/on-demand/telenor-from-good-to-great-with-temporal.md"
source: "https://temporal.io/resources/on-demand/telenor-from-good-to-great-with-temporal"
resource_type: "Replay 2025"
published: "2025-03-17"
industry: "Telecom"
platform: "Cloud"
company_size: "Megacorp"
---

# Telenor: From Good to Great with Temporal

Presented by: [Marcus Jonsson](https://temporal.io/authors/marcus-jonsson.md)

[Watch the video](https://www.youtube.com/embed/cD8IfW35x6g)

### Abstract
Expectations and pressure for efficient development are higher than ever. We found that aligning business goals with technical execution is essential to reducing time from idea to value. Temporal enabled Telenor to achieve this by providing built-in support for event sourcing, resilience, and compensating transactions. Our developers can now focus on delivering business value without wrestling with traditional technical complexities, all while maintaining control and strong code ownership.

Telenor Sweden entered the market in 2005 and is part of the Telenor Group, founded in Norway in 1855. We have a history of mergers and acquisitions, which resulted in a complex technical landscape. In 2018, we began a digital transformation, building a microservice-based BSS stack that supports the consumer segment and all our mobile customers. However, with microservices came new challenges, and we found ourselves reinventing the wheel many times over‚ teams were building similar complex code to ensure resilient state management.

We introduced Temporal into our order intake process, and it has been key to reducing incidents, increasing throughput, and improving business alignment.

## Related resources

- [Durable Execution: This Changes Everything](https://temporal.io/resources/on-demand/durable-execution-this-changes-everything.md) — Replay 2025
- [Airwallex: Tucking In Your Legacy Tech Debt With Temporal](https://temporal.io/resources/on-demand/airwallex-tucking-in-your-legacy-tech-debt-with-temporal.md) — Replay 2025
- [Replay 2025 Keynote: Modernise](https://temporal.io/resources/on-demand/replay-2025-keynote.md) — Replay 2025